Infrastructure Engineer / Application Support

Overview

Reports to: Team Leader

Location: London (Heathrow Airport T5)

Contract Type: Permanent

Introduction

Vanderlande is the global market leader in baggage handling systems for airports, and sorting systems for parcel and postal services. The Infrastructure Engineer will be working within Heathrow Airports as Shift Infrastructure engineer on 2/7 shift pattern.

Role Responsibilities

This role will create effective and good working relationships with all departments to ensure that customer expectations are exceeded.

Create effective and good working customer relationships to ensure that customer expectations are exceeded, whilst maintaining strong partnerships with customer's primary contractors

Your responsibilities and activities will be:

• Manage the WINTEL Infrastructure estate.
• Assist in management of the SUSE Linux estate
• Monitor ticketing queue and responds to service requests or incidents. Resolve/escalate infrastructure related incidents in a timely manner minimizing potential disruptions
• Performs routine maintenance tasks for infrastructure systems as required
• Maintain a good working knowledge of current infrastructure and future trends
• Monitor systems and identify performance issues proactively
• Support, design, implement and test of disaster recovery routines & procedures
• Follow defined procedures to monitor systems resolve problems or escalate.
• Develop and maintain new and existing procedures

Role Qualification and Skills

• Essential knowledge of Windows Server OS (2008/12/16/19)
• Experience with Suse Linux 12/15 OS
• Essential exposure to Backup/Restore imaging technologies
• Desirable exposure in Windows 7/10/11 desktop OS
• Previous exposure to VMware 5.5/6/6.5 technologies
• Desirable knowledge of PowerShell/VB scripting/Python
• Knowledge of SCADA, but not essential
• Awareness of Load balancing technologies
• Previous knowledge of Resource clustering
• Understanding of Network/Wireless/Routing
• Awareness of Firewall technologies

What we offer

• 28 days of annual leave (excluding public holidays)
• Aviva Medical Cover
• YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
• A challenging work environment with lots of opportunities of career progression.
• Cycle to work scheme
• Pension with Aviva
• Achievers - Employee Recognition Platform and discount of everyday shopping!

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualifies applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age martial status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.