Guest Service Agent

Job Description - Guest Service Agent (HOT0CKDO)

Job Description

Guest Service Agent (Job Number: HOT0CKDO)

Work Locations

Hilton Croydon Hotel, 101 Waddon Way, Purley Way, Croydon CR9 4HH

Benefits

• Smart uniforms provided
• Free and healthy meals when on duty
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes-Find out what and how we are doing ( )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Modern and inclusive Team Member's areas

Responsibilities

You will join the Food & Beverage team & Front office operations to deliver an excellent guests experience.

You enjoy taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.

Qualities

Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

Culture

Every Job Makes the Stay. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.