Five-Star Front Desk Concierge

Burlington Hotel in Newcastle upon Tyne is seeking a dedicated Receptionist to enhance guest experiences. The role involves providing excellent service during guest check-ins and check-outs, handling inquiries, and ensuring smooth front desk operations. Responsibilities include managing reservations, upselling hotel services, and maintaining a professional reception area. Ideal candidates will demonstrate strong communication skills and a commitment to five-star service standards. A warm and welcoming approach to hospitality is essential for this pivotal role.