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Export Administrator

Posted 12 days 22 hours ago by Juice Recruitment Ltd

£26,000 - £28,000 Annual
Permanent
Not Specified
Other
Gloucestershire, Stonehouse, United Kingdom, GL102
Job Description

Juice Cheltenham is delighted to be supporting a fantastic client in their search for a Export Administrator, based in Stonehouse.

Job Overview:

To provide comprehensive customer service to all internal and external customers in a professional and timely manner. The role will include high levels of customer liaison, detailed and accurate ordering processing and an excellent ability to problem solve.

Key Activities:

  • Processing customer order requirements onto the SAP system to ensure accurate dissemination of details to production and relevant teams
  • Taking responsibility for the end-to-end order process, ensuring positive customer engagement/experience
  • To provide regular communication and update to the customer to ensure customer engagement and satisfaction
  • Consult with customers on ordering patterns, requirements and future projections
  • Production of accurate reports, data and analysis when required
  • Ensuring invoices are adequately prepared, distributed and communicated to both internal and external customers
  • Ensure all dispatch and delivery requirements are communicated to the relevant colleague/department and where necessary, supplier
  • Review invoices & costs to ensure accuracy of charges prior to sign off
  • Undertaking all aspects of legal and contractual documentation in the distribution of products via third party haulage/transporters to UK/EU and Rest of World destination.
  • Booking and tracking outbound shipments with carriers and providing updates to customer.
  • Apply for documentation to support export e.g. bill of lading, Health certificates, Certificate of Origin.
  • Obtaining quotations from freight forwarders for export shipments.

Skills and Abilities:

  • Previous export administration experience
  • Proven record of understanding and providing an elevated level of customer service
  • Strong ICT knowledge - including Excel, Word and SAP/databases
  • Excellent communicator with the ability to easily built relationships.
  • Ability to analyze date, escalate any areas of concern and provide supporting reports when needed.
  • Understanding of legislation in the distribution of product overseas.
  • Experience of producing export documentation and knowledge of the export process and incoterms advantageous.

If you're interested in this position, we would love to hear from you.

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