ER & Policy Manager

ER & Policy Manager

Reading | Hybrid (3 days/week)

6-month contract

Join MBNL, the UK's largest network-sharing joint venture, driving digital infrastructure transformation. Our People Team shapes the employee experience and delivers the strategy that powers our business.

We're hiring an experienced ER & Policy Manager to lead individual and collective ER cases (grievance, disciplinary, sickness, insourcing), while redefining HR policies and building manager capability. This role blends hands-on casework with strategic policy development and change leadership.

Key Responsibilities of the ER & Policy Manager include:

• Manage ER cases and coach managers through resolution
• Lead collective ER processes including insourcing and structural change
• Redesign HR policies and contracts to reflect company behaviours and tone
• Ensure policies are clear, compliant, and aligned with best practice
• Communicate and embed policy changes, upskilling managers
• Enhance HR Intranet with accessible tools and guidance
• Deliver training and E-learning for line managers
• Recommend models for ongoing HR/ER support
• Support wider People Strategy projects

The successful ER & Policy Manager will have:

• Strong UK employment law and ER expertise
• Experience managing individual and collective ER cases
• Proven success in policy development and insourcing
• Confident coaching and influencing skills
• Clear, effective communication style
• Proactive, improvement-focused mindset

To apply for the ER & Policy Manager please send your CV to (see below)

Project People is acting as an Employment Business in relation to this vacancy.