Defence IT Service Desk Lead & Operations Manager

Job Search Place Limited is seeking a Service Desk Manager in Woodford to lead IT service teams ensuring quality and responsiveness for critical defense operations. This full-time role involves managing day-to-day service desk functions and developing strong customer relationships while meeting service delivery targets.

Successful candidates must possess a degree in IT and ITIL certification, alongside excellent analytical and problem-solving skills. The position offers a comprehensive benefits package including a generous holiday allowance and professional development opportunities.