Data Centre Chief Engineer , InfraOps Cluster Operations

Data Centre Chief Engineer , InfraOps Cluster Operations

Job ID: Amazon Data Services UK Limited

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Centre Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data centre is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Centre Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data centre and to support Amazon within its owned and operated data centres. Data centre equipment that supports mission critical servers must maintain better than 99.999% uptime.

Also expected from the CE is the ability to manage small to medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.

The CE directs, trains and supports EOT's in their role of providing hands on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment specific training exercises is also expected. This equipment includes, but is not limited to, stand by diesel generators, switch gear, UPS's, PDC's, AHU's, chemical treatment systems, pumps, motors, VFD's, and building automation systems.

Responsibilities

• Oversee the day to day operations and maintenance of mechanical and electrical equipment in a data centre.
• Operate independently with limited direct management.
• Act as an escalation point for all facilities related issues within the data centre, escalating to the Data Centre Facility Manager as needed, and work OT hours as needed to support site stability.
• Perform root cause analysis of equipment failures.
• Troubleshoot and report facility and data sever level events within internal SLA.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Provide training and guidance to Engineering Operations Technicians.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Communicate complex technical information to a non technical audience.

Physical Requirements

• Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly lift and/or move up to 22kg; and participate in group lifts for 22kg or more.
• Coordinate body movements when using tools or equipment.
• Reach and stretch to position equipment and fixtures while maintaining balance.
• Bend or twist the body into unusual positions while working.
• Perform physical tasks all day without becoming overly tired.
• Use hands to manipulate small wires and objects.
• Work in a noisy environment.
• Work at depths, such as under raised floors.

About the team

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career -advancing resources here to help you develop into a better rounded professional.

Work/Life Balance

We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Amazon is an equal opportunities employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Amazon is an equal opportunities employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice at to know more about how we collect, use and transfer the personal data of our candidates.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.