Compliance Operations Senior Analyst

Country: United Kingdom of Great Britain and Northern Ireland

Creation Date: 26-Jun-2025

Employment Type: Permanent

Employment Type: Full time

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Role Title: Compliance Operations Senior Analyst

Department: Compliance

Team: Compliance

Location: UK, London

Type: Permanent

About the Role:

We are seeking a proactive and detail-oriented Compliance Operations Senior Analyst. In this pivotal role, you will work closely with the Compliance Operations Manager to enhance our Compliance function and drive operational excellence. Your main responsibilities will include:

Internal Reporting Ownership:

You will take charge of our internal reporting processes, delivering risk-based insights that highlight our current operations and identify areas for improvement. Your analytical skills will help us make informed decisions and foster a culture of continuous enhancement.

Operational Improvements and Automation:

You will identify opportunities to streamline and automate processes, leading the design and implementation of operational efficiencies. You will also explore and research technological advances and solutions that can be deployed to improve compliance processes.

Your innovative mindset will be crucial in driving initiatives that enhance productivity and reduce compliance risks.

Outsourced Services Co-ordination:

You will play a key role in assisting the Operations manager with continuously improving our outsourced operational services. Your ability to co-ordinate activities and facilitate communication will ensure seamless service delivery and alignment with our Compliance objectives.

Stakeholder communication:

You will present compliance data and insights to senior management, compliance officers, and other relevant stakeholders, enabling informed decision making.

Perform additional tasks as needed.

About the Department & Team:

Vision: To help people to make effective risk based, disciplined decisions doing the right thing

Establishing an open and constructive relationship with LSM's regulators (and supervisory bodies). Co-ordinating and managing this relationship including, but not limited to, the Prudential Regulation Authority, the Financial Conduct Authority and Lloyd's.

Providing advice to the LSM governing bodies on compliance with applicable laws and regulations, and providing advice to the business, for example in the form of policies and procedures or written updates, in relation to applicable laws and regulations.

Ensuring that LSM's Compliance Strategy is in line with its broader strategic objectives. Working with the business to assess new opportunities and ensuring appropriate control frameworks are established.

A key part of LSM's Compliance Strategy will be to oversee LSM's Conduct Risk framework and associated policies and procedure in conjunction with management and the business.

Working closely with Liberty Mutual Group Compliance & Ethics to ensure that the LSM compliance framework is consistent with the framework in place for the Liberty Mutual Group.

Essential skills and experience:

The ideal candidate will possess strong analytical and problem-solving skills, a keen eye for detail and the ability to work collaboratively across teams. A passion for leveraging technology to improve operational processes will be a significant asset in this role.

Good working knowledge of the financial services sector isideal.

Compliance experience within financial services specifically within general insurance ispreferred.

A good understanding of the regulatory regimes in these sectors isdesirable.

Report interpretation and data analysis expertise:

Proficient in reviewing and interpreting complex reports and data sets relevant to insurance compliance, with a keen eye for identifying trends, anomalies, or inconsistencies that may indicate compliance risks or issues.

Proficient in reviewing and interpreting complex reports and data sets relevant to insurance compliance, with a keen eye for identifying trends, anomalies, or inconsistencies that may indicate compliance risks or issues.

Strong working knowledge of Excel and familiarity with tools such as Power BI, enabling effective navigation and understanding of data presented in various formats.

Experienced in critically evaluating compliance and operational reports to assess whether regulatory and internal requirements are being met.

Able to translate analytical findings into clear, actionable feedback and recommendations tailored for non-technical stakeholders, such as compliance managers and senior leaders.

Confident in summarising and presenting key insights from reports to facilitate informed decision-making and support ongoing regulatory compliance.

Skilled in using structured data to support evidence-based assessments and provide constructive feedback to relevant business teams.

Other key skills required for this role:

Good understanding of the role of the compliance department in the business.

Communicates effectively with both technical and non-technical audiences to identify and deliver the required information

Proactive, shows initiative when completing tasks by pre-empting issues and proposing solutions.

A critical thinker able to demonstrate and evidence the use of analytical skills to support decision making

Understands the value of collaboration with internal and external stakeholders to identify and implement the best solutions.

First class people skills and a team player with excellent communication.

Proven experience and track record of solving problems and delivering solutions to the business.

A self-led learner with curiosity appetite to develop and apply operational and management reporting expertise.

Able to challenge and be challenged, pragmatic and principled, not dogmatic.

Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as they relate to your role, is core to LSM's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity.

About Liberty Specialty Markets (LSM)

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through:

Offering a vibrant and inclusive environment and committing to their career development.

Promoting diversity, equity and inclusion (DEI). OurInclusion Matters frameworkand employee-led networks strengthen the diversity of our workforce and our inclusive environment.

Emphasising that working together and sharing our unique perspectives enables us to make better decisions, create innovative solutions, and achieve our ambitious goals.

A supportive culture, which includes promoting a healthy work-life balance and working flexibly.

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