Commercial Engineer

Voyado is the ultimate solution for personalization and relevance across all channels - online and offline. Trusted by retailers and e-commerce companies worldwide, the Voyado Customer Experience Cloud empowers brands to engage customers, elevate shopping experiences, and grow their businesses.

About the role

As a Commercial Engineer at Voyado, you'll step into an exciting role at the intersection of technology, sales, partnerships, and strategy. Supporting our products Engage and Elevate, you'll combine technical expertise with commercial acumen to drive our sales efforts and support our partners. You'll play a pivotal role in understanding customer needs, delivering compelling product demonstrations, and tailoring solutions that address client challenges.

This is also the first Commercial Engineer role in our London office, giving you the unique opportunity to help shape and establish this function locally while being part of a fast-growing international team. If you thrive on blending tech-savvy insights with commercial problem-solving, this is your chance to shine!

What you'll be up to

• Collaborate with the sales team and partners to identify customer needs and deliver tailored technical solutions.
• Conduct in-depth product demonstrations and technical presentations to showcase the capabilities of Engage and Elevate.
• Address technical challenges, customizing solutions to ensure alignment with client requirements.
• Act as a bridge between sales, partner managers, and product teams, translating technical details into clear business benefits.
• Stay updated on product enhancements, industry trends, and the competitive landscape.

About you

We're looking for a dynamic professional ready to take the next step in their career. Ideally, you have a technical background and a business-oriented mindset, enjoy problem-solving, thrive in a collaborative environment, and have a knack for translating complex technical details into compelling value propositions.

What we're looking for:

• Proven experience as a Sales Engineer, Solution Engineer, or a technical customer-facing role, such as working with implementing a SaaS Solution.
• Background working with complex digital products, preferably SaaS solutions.
• Good communication and presentation skills, with the ability to simplify and engage.
• Creative problem-solving skills to address diverse customer needs.
• A team player who values collective success and collaboration.
• Motivated by the challenge of entering new markets and driving growth.
• Experience with CRM systems in the e-commerce industry is highly meritorious (and experience with Voyado specifically is a strong plus).

What's in it for you?

Voyado is a Swedish purpose-driven company with nearly 400 Voyadoers where every opinion is recognized and where you'll be successful when putting the customers first. Here, you'll get the opportunity to work self-driven with strong support that you can leverage at any time.

What We Offer:

• Competitive compensation & benefits package
• Regular team summits for bonding, workshops, and knowledge-sharing
• Wellness allowance & wellness hour to focus on your well-being
• Competitive pension plan
• 28 vacation days + UK national holidays
• Weekly team breakfasts
• Personal gadget budget - Choose the tech that works for you
• Voyado+ perks program

More on Voyado!

We are a purpose-driven company where every opinion is valued, and every team member has the opportunity to make a meaningful impact. At Voyado, you'll work in a self-driven environment with strong support from your team.

Ready to find out more?

Lovely! Before one applies, it can always feel like you need a better resume, more polish, or just another year of experience, but if you think this sounds like a place where you can shine, don't hesitate to send in your resume!

We'd love to get to know you and understand what makes you tick, so write a few lines about what you enjoy about your current role and what would be an exciting challenge for you in the future.

Additional information

As part of our recruitment process, we conduct a background check on the final candidate. We use background checks from Scandinavian Recruitment Intelligence.

Making it personal with AI

We truly believe you'll position yourself best for success in the interview process by being yourself with support from AI where it makes sense, later in the process you will even be expected to use AI. But at the end of the day, what matters is meeting you, the person behind the application.

There is no such thing as a perfect candidate; we're all human so please, bring your authentic self! Don't let AI over polish your CV or answers to the point where we can't hear your real voice because that's what we care about the most.