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Commercial Applications Manager - Salesforce

Posted 1 day 11 hours ago by Fran Grant IT Recruitment Ltd

£65,000 Annual
Permanent
Not Specified
I.T. & Communications Jobs
Lancashire, Manchester, United Kingdom, M21 0
Job Description

COMMERCIAL APPLICATIONS MANAGER/PLATFORM MANAGER - SALESFORCE

I'm seeking a Commercial Applications Manager (Salesforce) to lead all operations for commercial applications within an esteemed global organisation. The ideal candidate will drive the evolution of services, aligning them with the overall business strategy. Responsibilities include building application strategy, managing CRM system usage for a Pan-European user-base, ensuring scalability, and collaborating with various commercial teams.

Key Responsibilities:

- Develop and maintain application strategy and product roadmaps.
- Drive CRM system usage for 650+ users across 18 countries.
- Ensure application scalability, performance, and resilience.
- Manage 3rd party solution partners.
- Collaborate with teams to support activities and incidents.
- Create budgetary reports and capacity management controls.
- Oversee SLA/OLA management and supplier relationships.
- Mentor/lead a small team of offshore Salesforce Developers.

Skills & Experience:

- Demonstrable Salesforce admin/Salesforce development experience.
- Team lead/management experience (or ready to step up into a lead role).
- Blend of 'hands on' and 'strategic' capabilities.
- Salesforce certification desirable, though not essential.
- Experience in fast-moving organisations or ability to keep up in one.
- Strong communicator and team player.
- Self motivated.
- Willingness to adapt and work to deadlines.

LOCATION - Manchester, hybrid, OR FULLY REMOTE!

Contact me to hear more about this dynamic role, where personal and career growth opportunities are aplenty. If you are self-motivated, adaptable, and ready to lead in a global setting, please get in touch!

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