Collections Advisor / Credit Controller

Location: Manchester

Posted: 23rd September 2025

Credit Controller

Manchester

Our client requires a hardworking Credit Controller to join their team based in Manchester City Centre.

The role will involve managing your own portfolio of Invoice Finance business clients with responsibility for the day to day credit control relating to the portfolio, chasing debts whilst managing ledgers and reconciliations.

MAIN DUTIES/RESPONSIBILITIES:

• Responsible for the posting of cash against a client portfolio before.
• Have a thorough understanding of the client's business when chasing debts.
• Manage a portfolio of full-service factoring clients.
• Chase outstanding debts by telephone, email and letter in line with the client credit control schedule.
• Performing 2 full chases for each client each month.
• Using call back sheets to ensure all calls are captured.
• Verifying debts on the system when chasing.
• Agreeing repayment plans where appropriate.
• Identifying accounts for legal action where appropriate.
• Dealing with customer queries - disapproving invoices if required.
• Tracing customer collections within the system.
• Setting up and maintaining client files for credit control purposes.
• Communicate regularly with clients and provide written updates bi-weekly.
• Communicate with the client manager and client executive and provide regular updates if issues arise.

EXPERIENCE

• 2 years' experience of working within a credit control role, ideally within Banking/Commercial Finance albeit applications will also be considered from those currently working in wider industries.

SKILLS

• Basic understanding of word/excel.
• Good communication skills - confidence to ask questions.
• Ability to adapt to varying workloads.

This role is the first step into a business that offers fast career progression into Client Support, Account Management, Audit, Team Leading and more. Opportunities for promotion are widespread due to the continued growth and success of the business.

The successful candidate will be rewarded with an excellent starting salary, plus bonus and excellent benefits.

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