Client Relationship & Sales Support Executive

Location: Lewisham Office, London

Employment Type: Full-time or Part-time

Salary: £14,000- £22,000+ Bonuses

About Us Lebern is a fast-growing property services business built on the values of family, constant improvement, and the pursuit of excellence. We provide landlords with trusted solutions across Guaranteed Rent, Property Management, Eviction Support, and Maintenance.

The Role We are looking for a results-focused and proactive team member to engage with our existing landlord database. This role is key to unlocking opportunities across our services by identifying client needs, building rapport, and helping guide them to the right service-whether it's Guaranteed Rent, property management, maintenance, or sale.

Key Responsibilities

• Engage with warm contacts in our database via phone, email and CRM workflows
• Identify current or future needs across eviction support, management, or sales services
• Book discovery meetings for the sales team with qualified leads
• Maintain accurate notes and updates within HubSpot CRM
• Assist in nurturing existing property management clients and identifying cross-service solutions
• Respond to client support queries (especially around eviction and property portfolio services)
• Collaborate with the sales, marketing and admin teams to deliver seamless follow-up
• Ensure client interactions reflect Lebern's professional and values-based culture

What We're Looking For

• Strong communication skills-confident on the phone and clear in writing
• Professional, calm, and empathetic approach when dealing with clients
• Experience with HubSpot, property CRM systems or similar tools is a plus
• Ability to spot opportunities and take initiative
• Highly organised, reliable, and data-literate
• Understanding of property services (or a willingness to learn quickly)

What You'll Gain

• A dynamic, supportive team environment
• Opportunity to grow with the business and expand your role
• Ongoing training in sales, service and property sector knowledge
• Meaningful work that directly helps landlords and improves housing outcomes

We are an equal opportunities employer and welcome applications from all qualified candidates.