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Centre Manager

Posted 3 days 11 hours ago by Leisure People

Permanent
Full Time
Other
London, United Kingdom
Job Description

Centre Manager South East London

Up to £53K + 37 days holiday + Local Authority Pension Scheme

I am looking for an ambitious and inspiring Centre Manager to lead the operations of a high footfall and very successful wet and dry leisure centre in South East London. With an annual turnover of £2m +, the centre has over 3000 members, a 1200 +learn to swim programme with a brand new gym and an extensive class timetable across 3 state of the art studios. You will be leading a head of department team of 5 and 30 full time team members and a large number of freelance instructors. Working at the heart of the community you will also play a pivotal role in engaging with and delivering a wide range of community wellness programs and initiatives

As Centre Manager, you will:

  • Provide day-to-day leadership to staff and managers, ensuring high standards of performance, customer service, and safety.
  • Take responsibility for the financial and operational success of the centre, including managing budgets and delivering against ambitious KPIs.
  • Meet and exceed monthly sales and retention targets for both memberships and learn to swim participation.
  • Develop and oversee a diverse programme of activities that balances commercial performance with community needs.
  • Be responsible for new product launches and project manage cap ex investments.
  • Work with multiple stakeholders and community wellness and sports development partners.
  • Drive continuous improvement, championing initiatives such as Quest and other quality standards.
  • Lead, mentor, and inspire your team, ensuring they feel supported, developed, and engaged.
  • Predominantly work a combination of shifts Monday to Friday with the occasional weekend day.

I am keen to hear from candidates who have :

  • A proven track record managing a large leisure club (private or leisure management)
  • A flair for people management and managing performance.
  • Strong commercial acumen with a flair for sales.
  • Have a patient and personable approach to working with multiple stakeholders.
  • Experience managing swimming pools would be desirable.

In addition to a highly competitive basic salary of 48-53K dependent on experience , there are an exceptional range of benefits that include 37 days holiday per annum (including bank holidays), enrolment into the local authority pension scheme whereby you would contribute 6.8% of your basic salary with your employer contributing roughly three times your share.

Interviews are immediately available.

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