Assistant Manager

Looking for a retail role that's more than just a job? Fancy being part of something that truly saves lives every day? Well then this is your sign we're on the lookout for a creative, motivated, and customer-focused Assistant Shop Manager to join the team in our new Stony Stratford Shop.

As part of The Air Ambulance Service, your work will directly support our lifesaving missions. Every item sold helps keep our helicopters in the sky and our crews ready to respond.

What We Offer

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• Equality, diversity and inclusion opportunities through internal EDI networks

To support the shop manager in leading and managing the day-to-day operations of our store, ensuring income targets are met in line with our organisational objectives.

The Assistant shop manager will motivate and support the management of a diverse team including volunteers, ensuring excellent customer service is delivered whilst maintaining high standards of presentation and efficient stock rotation.

What We're Looking For

• Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
• Collaborative approach to achieving departmental and wider organisational objectives.
• Passion for the work that TAAS does.
• Excellent interpersonal and communication skills
• Excellent customer service abilities
• Flexibility to work weekends and occasional additional hours as required
• A flexible approach to allow adaptability to the changing needs of the organisation.
• Ability to handle confidential information.
• Ability to multi task and thrive in a fast paced environment.
• Ability to pay attention to detail and work to fixed deadlines.

Compliance Responsibilities

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for the above areas and are expected and encouraged to raise and escalat(e) appropriately any potential breaches or areas for improvement regarding those responsibilities.

The role is subject to a Basic DBS check.

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e. employees, contractors, volunteers, supporters, patients, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. All new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operates a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time. If you have applied for this role within the last 6 months, please be aware your application may be automatically declined.