Apply Now: Tenant Community Manager 2025-04-23

We are looking for a warm, confident, and proactive Tenant Community Manager to enhance tenant experience and foster vibrant communities across our London properties. As the face of our brand-both in person and on camera-you should be confident creating short-form video content for TikTok, Instagram, or 小红书. If you love connecting with people, creating engaging content, and building local networks, we would love to hear from you.

Responsibilities:

Build tenant communities and organise lifestyle events

Create short-form content (TikTok, Reels, etc.)-must be confident appearing on camera

Act as the first point of contact for tenants (non-maintenance related)

Develop partnerships with local businesses to offer tenant perks

Communicate with tenants via WeChat, WhatsApp, and newsletters

Collect feedback and encourage tenant reviews

Support tenants with move-in processes and FAQs

What We're Looking For:

Fluent in English (Mandarin is a plus)

Comfortable on camera and experienced with social media platforms

Personable, organised, and self-driven

Background in hospitality, events, or lettings is an advantage

Basic video editing and content creation skills

Ability to post consistently and creatively

What We Offer:

Supportive and creative team based in central London

Opportunity to take ownership and develop community initiatives

Performance-based bonus scheme

Please send your cover letter and CV to .

Please leave your message here, and a member of our team will get back to you within 24 hours. Alternatively, you can reach us at or call us at (0) .

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International House, 1 St. Katharine's Way
London, E1W 1UN