Aftersales Director

Overview

We are seeking an experienced Group Aftersales Director to join our team. In this role, you will be responsible for overseeing all aspects of the aftersales department, ensuring customer satisfaction and enhancing service operations. Reporting to the COO, you will develop and implement strategies to drive revenue growth and streamline processes. If you have a background in the motor industry and proven experience in service management, we would like to hear from you.

Duties and Responsibilities

• Lead and mentor the aftersales team
• Set and achieve departmental targets and KPIs
• Develop and implement customer service initiatives
• Monitor and improve service quality
• Collaborate with other departments to optimize operations

Key requirements

• Qualifications in Business management
• 3-5 years of experience in a similar role
• Business acumen
• Willing to relocate
• British/EU passport advantageous

How to apply

1. Follow the link to our jobseeker's page
2. Search for the job title
3. Click apply to submit your cv