2nd Line Support Engineer

Join the UK's leading provider of IT Outsourced Services to Social Care, Assisted Living and Specialist Education Sector. This is an opportunity locally to join a business working with enterprise size clients and therefore offering a broad range of different technical issues to master and fix!

Are you an experienced IT Technician/Engineer used to a fast-paced environment, who has a passion for providing quality driven work for crucial services? You truly will be making an impact on people's lives.

Responsibilities:

You will be responsible predominantly for Microsoft 365 / Azure AD (Active Directory) based change management requests including new starters, leavers and changes, Device Builds, Device Re-Purposing, Repairs and Microsoft Intune profile builds and changes.

• Connect / Disconnect Users from Azure AD.
• Add Users to the correct Intune / SOTI Profile.
• Create user accounts for third party applications (normally Care and HR based).
• Build / Re-Purpose Devices (PC, Laptop, Tablet, Mobile, Kiosks).
• Build / Re-Purpose VOIP Based telephone systems and mobile devices.

Skills:

• Proven IT Diagnostic and Repair Skills.
• Microsoft 365 Business / Office Administration Experience.
• Microsoft Azure AD Experience (Nice to have but will train).
• Microsoft Intune or Similar (SOTI) Experience (Nice to have but will train).
• Experience in building / Repurposing Windows 10 / Windows 11 Pro Devices.

A growing business who are making a difference in their industry and providing an important are interested in speaking to YOU, apply NOW!