2nd Line IT Support Engineer

Role: 2nd Line IT EngineerLocation: Ferndown, Dorset

Employer: Managed Service Provider

Salary / Rate of pay: upto£33,000

Platinum Recruitment is working in partnership with a Telecoms managed service provider in Ferndown, Dorset are looking for a 2nd line IT engineer to join the ever expanding team.

What's in it for you?

Looking for a quality employer based in a picturesque location of the New Forest? Take a look at some of the perks on offer:

• Training & development opportunities
• 23 days + bank holidays, rising to 25 after 2 years
• Great career progression

Why choose our Client?

Our client is a Telecoms and IT provider for businesses. We primarily operate in the Dorset and Hampshire areas and have circa 700 active customers.

We install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package

We have built an outstanding reputation over our 30 years in business with our existing and often longstanding customers due to delivering quality products with outstanding service and integrity. We are steadily growing as a business and looking for exciting talent to join our excellent team

What's involved?

We have an opportunity for an experienced IT / Telecoms Hybrid Field Engineer to join our excellent engineering team, to majorly plan and deliver onsite installations, undertake onsite fault support and where demand requires assist on the helpdesk.

The candidate must be a highly motivated engineer, with a 'can do' attitude and a thorough, logical and proactive approach to planning and preparing projects and delivering quality installations. They must be sufficiently skilled in our core product and service areas to bring varied solutions to fruition, on time and on budget and to customers satisfaction

• Installation of IT and Telecoms solutions
• Onboarding of managed support services
• Remote and On-Site support of customers
• Planning and managing installation projects
• Assisting sales and customers with solution design and recommendations
• Working with CRM system to document and update project and service tickets
• Driving sales opportunities from technical operations

Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this 2nd Line IT Engineer role in Ferndown, Dorset

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.

Consultant: Anna Brownless

Job Number: 929922/ INDCOM

Job Role: 2nd Line IT Engineer

Location: Ferndown, Dorset

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.