Website Developer

Our Benefits

• Our total reward package includes a basic salary and a potential to earn rewards for excellent contribution to LeO.
• Stakeholder pension scheme, whereby LeO will double your contribution up to 10%.
• Annual Leave of 26 days per year (plus bank holidays) - (pro rata for part time staff), plus you can buy or sell 4 days leave each year.
• Flexible hours driven by work life balance and operated between 7am and 9pm each day, this also includes hybrid working of 80% at home and 20% in the office over the month.
• Group Income Protection - if you can't work due to long term absence or injury, this protection can provide a regular income.
• Life assurance of 6 times your annual salary
• Legal Information Service offering free advice and support with debt management, tax related matters, consumer disputes.
• Employee Assistance programmes
• Online health, fitness, and wellbeing resources
• Wellbeing champions
• Investment in your career development through learning and development, talent management, coaching, mentoring and on the job experience.

Are you an experienced web developer with a passion for clean, accessible, and high-performing websites-ready to take your skills to the next level with Microsoft technologies like Power Platform and Dynamics?

Do you thrive in a dynamic digital environment, where your work not only keeps systems running smoothly but also helps shape the future of automation and AI integration?

Do you enjoy sharing your knowledge and helping others grow-whether that's training colleagues, engaging stakeholders, or simplifying complex tech for non-technical teams?

About the role

As a Website Developer within the Digital Transformation Team at the Legal Ombudsman (LeO), you will play a crucial role in maintaining and enhancing LeO's website and contributing to the broader digital transformation strategy. In this position, you will ensure that the website is up-to-date, functional, and optimised for both performance and security, providing an excellent user experience.

Beyond your primary responsibilities Leo will offer you training on Microsoft's Power Platform, gaining the Skills and expertise to support and customise the in-house Microsoft Dynamics-based Case Management System (CMS).

This role offers an exciting opportunity for a seasoned web developer eager to expand their skill set by working with cutting-edge Microsoft technologies while contributing to the ongoing growth and optimisation of LeO's digital infrastructure.

Key Responsibilities

Umbraco Website Development and Maintenance

Maintain and enhance the Legal Ombudsman's Umbraco-powered website.

Implement updates, troubleshoot issues, and optimise for performance, accessibility (WCAG), and security.

Develop using ASP.NET Core, HTML, CSS, JavaScript, and Razor syntax within the MVC framework.

Collaboration and Training

Provide guidance and training to the Communications team on creating accessible digital content.

Work with internal teams and stakeholders to align digital projects with organisational goals.

Microsoft Dynamics & Power Platform Development

Participate in training on Power Apps, Power Automate, Power BI, and Dataverse.

Support the lead developer in customising and extending our Dynamics 365-based Case Management system.

Learn and apply plugin development in C# and basic SQL for data handling.

SharePoint and Document Management

Assist in the development and optimisation of our SharePoint Intranet and document management systems.

AI and Automation Integration

Support the integration of Intelligent Automation (IA) and Artificial Intelligence (AI) technologies across CMS2 and wider infrastructure.

Continuous Improvement

Stay current with emerging technologies and best practices in web and enterprise development.

Take ownership of personal development through training and mentoring.

Adherence to Policies and Procedures:

Follow all LeO policies, procedures, and guidelines, ensuring that all work complies with organisational standards, including the Public Sector Equality Duty (PSED) and LeO's equality and diversity policies.

Continuous Professional Development:

Take ownership of your professional growth, actively seeking out relevant training and development opportunities to stay up to date with new technologies and industry trends.

General Administrative and Organisational Tasks:

Participate in the Personal Development Review (PDR) process, manage your time effectively, and carry out additional duties as required by the line manager.

About you

• Proven experience in web development: Strong coding skills in CSS, HTML, and JavaScript, with a solid understanding of modern web development practices.
• Experience with CMS: Demonstrable experience in working with Content Management Systems (CMS), including creating and editing custom themes/templates.
• Attention to detail: Ability to ensure high-quality, accurate, and accessible web content, with an eye for detail in the development process.
• Excellent communication skills: Strong written and verbal communication abilities, comfortable working with both technical teams and non-technical stakeholders.
• A proactive approach to learning new technologies and evolving the skill set, especially in areas such as Microsoft's Power Platform, SharePoint, and AI/Intelligent Automation.
• Proven experience in developing and maintaining websites, using languages and frameworks such as JavaScript, HTML, CSS, and .NET.
• Experience in web performance optimisation: Demonstrable skills in optimising websites for performance, security, and accessibility, ensuring a smooth user experience.
• Experience supporting accessible content: Knowledge of web accessibility standards (eg, WCAG) and experience providing guidance and training on accessibility best practices.
• Familiarity with CMS platforms: Experience working with CMS platforms and understanding how to implement, update, and manage content effectively.
• Experience in time management and prioritisation: Proven ability to manage multiple tasks and projects, ensuring deadlines are met while maintaining high standards of work.

About us and why we matter

People rely on legal services at key times in their lives - whether it's buying a home, dealing with bereavement, having issues at work, ending a marriage, or being involved in legal action. These things really matter - and that's why the Legal Ombudsman really matters.

If people can't sort out a problem with a legal provider, we're here to resolve things fairly and as quickly as possible. And as we resolve individual complaints, we share learning and insight into what we've seen - helping prevent the same issues arising again.

And we are

• Family Friendly with enhanced maternity leave and pay, paternity leave, shared parental leave, adoption leave.
• Money friendly with access to a discount's platform including thousands of discounts for supermarkets, eating out, leisure, holidays, theatre tickets etc
• Community friendly offering Special Leave - if you're an active member of your community, you can get extra paid leave for public duties, volunteering activities and reserve forces duties.
• Inclusive of all communities and we encourage applications from the widest possible range of backgrounds and circumstances.
• A disability Confident employer, welcoming applications from disabled people.We operate the offer an interview' scheme for all disabled applicants who meet the essential criteria.

If you are successful, it's key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check, (applicants must be eligible to live and work in the UK).
• Employment History references
• DBS criminal record check
• Fit for work questionnaire (for all) followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)

The closing date for applications is 24th November at 9am. We wont accept applications after this date.