Water Treatment Delivery Service Manager - Reading
Posted 14 hours 47 minutes ago by Future Select Ltd
Due to consistent growth, this high profile and client based Water Treatment / Legionella Company is actively seeking a high calibre, self motivated and ambitious Water Treatment Service Delivery Manager in or around the Reading area. The ideal candidate would have a strong knowledge within the Water Treatment Industry and will have demonstrable experience working in a service delivery role. Consideration will be given to applications from Basingstoke, Aldershot, Bracknell, Newbury and the surrounding areas.
Key Responsibilities- Managing the delivery of water treatment services.
- Providing commercial guidance and technical support to both administrative and sales functions when and as needed.
- Ensuring that Water Treatment Services are completed in a timely manner and to a high standard.
- Liaising with the customer service team, supply chains and consultants.
- Keeping a weekly review of KPI's and the forecasts to ensure they are in line with what the business expects.
- Acting in a proactive manner to improve services and performances.
- Supporting, managing and motivating the field technicians.
- Providing annual appraisals and arranging training where needed.
- Delivering profitability targets through management of the field team against the budget and as modified by the management team.
- Providing clear instructions, delegating effectively and responsibly, and organising staff under your control.
- Supporting project managers/consultants as needed and taking the lead as PM on allocated projects.
- Ensuring that the correct process is being followed during all engagements.
- Ensuring all paperwork and reports are completed within the correct time frame.
- Liaising daily with Operation Managers on the key tasks and providing support with the production of monthly reports.
- Producing quotes, pursuing purchase orders when needed and providing telephone support that is both technical and nontechnical.
- Ensuring all work is being delivered in line with QHSE objectives and to technical standards.
- Completing site surveys.
- Attending customer meetings.
In general, the successful applicant will be persuasive, astute, have an inquisitive mind and be prepared to take the business a step further.
BenefitsAn attractive salary, depending on expertise and aspiration, commission, company car and along with many benefits awaits the right candidate.