Transport Operations Manager

Transport Operations Manager

Slough, SL3 0BB

Sunday - Thursday 11pm - 8am

Competitive Pay + Bonus + Company Benefits Portal

Career Development

About us

DHL Express UK is part of the Deutsche Post DHL Group - the world's most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. Within DHL Express's pursuit to be the Logistics Company of the World we in a number of initiatives such as - Go Teach, Go Green and Go Help.

DHL Express is ranked UK Best Place to Work in Europe and a Global Top Employer (for the seventh consecutive year).

About The Role

We are seeking a Transport Operations Manager to join our experienced Linehaul team at our Southern Distribution Centre. You will drive day to day operations within the transport department ensuring service, productivity, quality, security and cost targets are met and standard procedures are followed. The Manager will lead a team, providing ongoing development and motivation, ensuring engagement and performance levels are maintained.

Responsibilities

• Build and maintain productive relationships with service centres and attend operational meetings when required.
• Review daily and weekly reports for legal compliance, vehicle utilisation and service delivery.
• Complete any infringements, investigations and action plans.
• Investigate pre departure issues and resolve as appropriate.
• Review accident and damage data to identify trends and hotspots.
• Measure performance against KPIs and build action plans to address issues.
• Confirm resource requirements - ensure drivers, fleet and subcontractors are in place to deliver daily and weekly schedules and resolve any shortfalls.
• Action any day to day resource plan issues such as short notice absences.
• Resolve driver feedback queries and review fleet board scores weekly ensuring training and coaching of drivers is delivered and effective to improve performance.
• Deliver communication updates and daily briefings at agreed times.
• Conduct 1 1 meetings and facilitate listening groups to understand and address any team concerns/requirements while promoting career development.
• Conduct daily discussions with employees to inspire them to improve performance and service to customers.

Our Promise to You

• Excellent pay structure.
• 22 days annual leave entitlement, rising year on year (capped at 26 days with the opportunity to purchase additional leave).
• Eligibility to participate in our employee bonus scheme.
• Family friendly company policies.
• Access to Employee portal offering DHL exclusive benefits and discounts across high street retailers, supermarket chains, onsite gym and parking.
• Certified Mental Health First Aiders and access to virtual wellbeing centre.
• Enhanced company pension.
• Internal training and access to our internal jobs board so you can be the first to know about longer term opportunities.

Your Profile - Skill sets and Attributes

• Excellent operational knowledge within national and European logistics environments.
• Strong leadership and interpersonal skills, including strong written and verbal communication.
• Excellent knowledge of computer applications.
• Good at establishing working relationships and developing internal and external networks.
• Strong project management, personal influencing and consultative skills.
• Strong analytical abilities paired with a solid understanding of commercial dynamics.
• Self motivated with good judgment and decision making qualities.
• Strong negotiation and presentation skills.
• Knowledge of UK DFT Security and Health & Safety processes and regulations.
• Knowledge of CPC & Tachograph law, including driver's hours and working time directive legislation is advantageous.
• Transport Planning and Telematics knowledge is advantageous.
• Experience in a Transport Management/Supervisory role is desirable.

What's Next?

• Apply now and upload your CV online.
• Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record and Counter Terrorism Check.

Privacy Notice

DHL International (UK) Ltd acts as a "Data Controller" and in line with our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.