Technical Services Administrator

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

About The Role

As the Technical Services Administrator, you will be responsible for supporting the operational team in managing office operations and administrative tasks to ensure the smooth running of the contract. Reporting to the Operations Manager, you will support the on site internal team and the client, contributing to an efficient and productive work environment. The role will be site based Monday to Friday.

Key Responsibilities

• Signing for and receiving Client post and ensuring safe and timely distribution.
• Assigning of PPMs for sites contributing to KPI achievements.
• Working closely with Account Management team to support in day to day operations and supporting in ensuring site compliance.
• Working closely with the site supervisor and engineer to ensure delivery and support of planned maintenance and reactive tasks.
• Working collaboratively with the technical administrators remotely (based off site).
• Assist with data entry on to the CAFM system and record keeping.
• Support the team with administration requirements.
• Ensure accurate and timely communication within the office.
• Maintain a well organised and tidy office environment.

The ideal candidate should meet the following criteria

• You must have the right to work in the UK.
• The successful candidate will be subject to enhanced security clearance.
• Excellent communication and interpersonal skills.
• Empathy and patience in dealing with customers and key stakeholders.
• Strong problem solving abilities.
• Ability to work well under pressure.
• Previous experience in a customer service environment preferred.
• Proactive and organised, with a keen attention to detail.
• Reliable and punctual, with a strong work ethic.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability or age.