Store Manager - Full Time - Sweaty Betty

Application Instructions

Current employees, please apply in Workday.

Overview

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing our brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by staying true to our simple mission: we empower, engage and inspire our consumers - every step of the way.

Key Responsibilities

• Be a role model - motivate and engage your team to bring to life the brand values everyday, always promoting an inclusive and positive working atmosphere and celebrating success.
• Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll management, sales & KPIs.
• Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
• Always communicate efficiently, both on the floor and behind the scenes, and develop relationships across the business, with customers and community partners.
• Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Consistently ensure policies, operational standards and procedures are communicated, understood & implemented, including security, people, health & safety and stock management.
• Identify innovative and creative methods to consistently go above and beyond when boosting customer loyalty and driving the brand locally within the community.
• Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of the store overall.
• Responsible for all change management in store, engaging your team to adhere to new ways of working within the brand.
• Creating amazing experiences for customers through authentic service that leaves a lasting impression.

Knowledge, Skills, and Abilities Required

• Experience in a management role, best in a fast paced, client focused retail environment.
• Commercial approach with a proven sales background and previous experience setting and delivering store KPIs.
• Flexible and adaptable, comfortable working in a fast paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Ability to work under pressure and manage multiple tasks at once.
• Proficient in POS systems.
• Budget management experience, including payroll and expenses.
• Exceptional customer service and team management skills with a proven track record of developing others.
• Interest in and awareness of market trends in the retail industry.

Working Conditions

• Retail environment

The Extras

• Generous clothing allowance
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro rated for part time employees)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust - advice & support tool
• Dedicated budget to attend fitness classes (per store)
• Access to Sample sales
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees after passing probation
• Enhanced Family Leave policy

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.