Sr. Department Assistant, Level 5

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Reporting to the Associate Dean of Programs and Innovations of Professional and Continuing Studies (PCS), the Senior Department Assistant provides high level administrative and operational support to the PCS's Enrollment Team. The role coordinates student enrollment processes, schedules academic advising sessions, manages new student orientation logistics, and maintains communication among prospective students, advisors, and enrollment staff. It ensures efficient workflow in the enrollment office and helps maintain a positive, organized experience for prospective and incoming students.

Essential Functions

• Contribute to a welcoming and helpful environment for students, faculty, and staff.
• Prepare mailings to prospective students, applicants, admitted students, and external community contacts as needed.
• Manage calendars for the Associate and Assistant Deans autonomously, scheduling appointments with prospective, new, current, and transfer students as needed.
• Provide support before and during PCS events, including information sessions, orientations, and industry events.
• Maintain privacy and discretion for confidential documents, including transcripts, immunization records, military records, and disciplinary actions. Process confidential information in compliance with FERPA.
• Process approved requests for payments for contracts, expense reimbursement requests, credit card statements, check requests, vendor invoices, subscriptions, and other items.
• Generate reports and research/collect data as requested.

Essential Functions Note This list is not intended to be an exhaustive list. The university may assign additional related duties as necessary.

Management Responsibilities

Not responsible for the supervision or oversight of others.

Additional Functions

• File, copy, scan, and distribute documents in paper and electronic media.
• Schedule rooms for meetings and conferences as needed.
• Purchase office supplies and provide clerical, telephone, scheduling, and computer support for all the deans, faculty, and staff at the campus, including front desk reception.
• Manage specified centralized tasks for the college across three campuses.

Required Qualifications: Education and Experience

• High School Diploma or equivalent.
• Minimum of two years of clerical/office experience.

Knowledge and Skills

• Proficiency in MS Office and Google Suite, with an aptitude for emerging technologies.
• Ability to address the needs of students, faculty, and senior administrators in a calm, courteous, diplomatic, and professional manner.
• Detail oriented and able to multitask, with a willingness to take initiative.
• Strong customer service orientation and the ability to work within a diverse community.
• Sensitivity to confidentiality.
• Strong writing and organizational skills.
• Mandatory competency testing.

Preferred Qualifications

• Bachelor's degree strongly preferred.
• Knowledge of Slate/Banner systems or comparable university student/CRM systems is a strong plus.

Physical Activity and Work Environment

• Sitting - nearly continuously.
• Repetitive hand motion (e.g., typing) - nearly continuously.
• Hearing, listening, talking - nearly continuously.
• Standing - often.
• Walking - not required.
• Running - not required.
• Bending, stooping, kneeling, squatting, crouching, crawling - not required.
• Climbing stairs - not required.
• Climbing ladders - not required.
• Reaching overhead - not required.
• Pulling, pushing - not required.
• Shoveling - not required.
• Lifting up to 20 pounds - not required.
• Lifting up to 50 pounds - not required.
• Lifting over 50 pounds - not required.
• Work environment: Office environment; employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.

Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.