SOC Analyst

About the role The John Lewis Partnership's Information Security strategy is progressive and ambitious. We provide a collection of security services, delivered through people, processes and technology. Working collaboratively, these services ensure that customers can shop with us efficiently, safely and securely, every single day.The key purpose of the Information Security Incident Response team is to protect John Lewis Partnership data and systems by proactively detecting and responding to cyber security threats. We are the front line of cyber defence: monitoring and assessing cases, correlating observables, mitigating and defending against malicious cyber activity and adapting to an ever-changing threat landscape. We constantly engage with key stakeholders from across the business, third parties and our customers.If you're passionate about cyber security, if you thrive and perform in fast-paced, high-demand scenarios, and if you want to make a real difference at the UK's largest co-owned retailer, then this role is for you.

At a Glance

• Salary: £37,500 - £48,500 (depending upon experience)

• Contract type: Permanent

• Hybrid Working: Based at our Bracknell Head Office with a flexible hybrid model (typically 1 day per week in the office, primarily Tuesdays, with ad-hoc visits as required by business needs), we support a healthy work-life balance.

What you'll be doing:

As the Partnership's Junior SOC analyst, you'll be on the front lines of our cybersecurity defenses, responsible for monitoring and triaging security alerts, conducting initial incident investigations, and either resolving basic issues or escalating more complex ones. We're seeking someone with a solid foundation in IT, keen attention to detail for accurate incident logging and prioritization, and strong technical problem-solving skills. A genuine passion for cybersecurity is highly valued, evidenced by activities like home labs or CTF events. You'll also contribute to enhancing our security posture by offering feedback and recommendations on use cases, playbooks, policies, and custom tools.

This role offers an incredible chance to get hands-on with cutting-edge security tools, work alongside experienced professionals who will empower your growth, and become an integral part of a social and collaborative team dedicated to cybersecurity excellence. If you're eager to learn and develop, this is the perfect opportunity to build your career in Information Security.

What you'll have:

• A demonstrable experience in SOC and knowledge gained through working within a technical IT department or helpdesk

• A proven ability to work under pressure in a fast-paced environment and to succeed in ambiguity.

• Excellent attention to detail with an analytical mindset and a solution-focused approach to problem solving.

• Clear and effective communication skills, both in speaking and writing, to collaborate with both internal teams and external partners.

• You'll be adept at analyzing information and transforming it into actionable insights that are easy to understand and act upon.

• A foundational understanding of security controls and cyber attack types.

Additional Information

• The application form consists of a CV upload, followed by application questions. Please save the application questions to a Google docs before entering on Workday.

• Internal applicants please copy paste this link on to the browser for job outline - Job Outline - Information Security Analyst.pdf

• We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.

About The Partnership

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It's important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you'll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.