Senior IT Systems Engineer

Join us at Global ATS - a leading name in aviation training courses that serves a diverse range of sectors. We're headquartered in Gloucestershire, offering a suite of approved and specialist courses that shape the future of aviation safety.

Purpose Of Job

As a Senior IT Systems Engineer you will be reporting directly to the Group IT Manager and be responsible for developing, implementing, maintaining and supporting the IT infrastructure across the three sites at Global ATS. This includes managing a variety of systems such as hardware, software, networks, servers, and databases.

The Senior IT Systems Engineer will ensure that Global ATS 's IT infrastructure and mission critical Simulator operations are reliable, secure, efficient, and that it is aligned with the organisation's business needs and goals.

Key Responsibilities

• Identifying and resolving issues that arise, whether related to hardware, software, or network connectivity on both the Simulator network and Office network and logging these issues. Overseeing the running of the IT helpdesk system to meet the targeted SLA.
• Installation and Configuration: Lead the installation and configure hardware, software, and network systems to ensure optimal performance and security.
• Troubleshooting: Troubleshoot and resolve technical issues related to IT systems, hardware, software, and networks. 2nd and 3rd line support.
• Security: Monitor security measures to protect the organisation's data, networks, and systems to mitigate risk from unauthorised access, theft, or damage.
• Maintenance and Upgrades: Perform routine maintenance and upgrades of IT systems, hardware, software, and networks to ensure optimal performance.
• Documentation: Document system configurations, procedures, and processes for IT staff and end-users.
• Training: Provide inductions and follow up training and support to end-users on IT systems, hardware, software and security.
• Budget and Reporting: Provide input to the monthly reports and the annual IT budget.
• Line Management: One direct report, 1 to 1's and appraisals.

Technical Requirements

• Windows Server
• Azure
• O365
• SharePoint
• Intune
• Active Directory Group Policy
• VMWare configuration and administration
• Advanced Network and Firewall configuration - VLANs, AP, SSL and IPSEC
• Antivirus and security technologies
• Veeam backup
• HP SAN
• A formal Microsoft qualification
• Experience of IT help desk operations

An enriching work environment focused on growth and excellence

Access to on site training for OJTI & Assessor roles

State of the art facilities and resources for effective instruction

Competitive consultancy rates

Monday to Friday working week (part time opportunities also available)

Open lines of communication for professional development

Hiring Process

Your first step to joining Global ATS is submitting your application, complete with a cover letter, and CV. Following a meticulous review process, we'll shortlist potential candidates for an initial online conversation. This is succeeded by an in person interview, where we delve into your aptitude and suitability for the role. If all goes well, we'll extend an official offer.

At Global ATS, we are steadfast in our commitment to fostering a diverse, equitable, and inclusive workspace. We welcome and encourage applicants from all walks of life to join our ever growing team.

If this role sparks your interest, and you're excited about building a career in aviation training, please click the link below to submit your application. We look forward to hearing from you!