Senior Client Manager

Overview

Exciting opportunity available for a Senior Client Manager to join our client s Private Capital team.

This role requires managing the client experience across global services, ensuring exceptional service delivery by understanding client business and service expectations and fostering long-term client relationships. The role involves overseeing service reviews to assess ongoing client satisfaction and actioning points to ensure continuous improvement. You will also be involved in managing due diligence visits, contributing to strategic initiatives, managing client communications and contributing to client related projects.

Responsibilities

• Manage the client experience across global services and ensure exceptional service delivery by understanding client business and service expectations.
• Foster long-term client relationships and oversee service reviews to assess ongoing client satisfaction and action points for continuous improvement.
• Manage due diligence visits and contribute to strategic initiatives.
• Manage client communications and contribute to client-related projects.

Qualifications

• Considerable experience and knowledge of Fund Administration and Private Capital.
• Proven relationship management abilities to build and maintain a strong contact network.
• Relevant professional qualification is required.
• Proactive approach with excellent communication skills.
• Extensive experience in a role with a strong client management focus.

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