Retail CX Manager - Elevate Customer Experience

A leading UK retail store in Loughton is looking for a Customer Experience Manager to oversee store operations and ensure exceptional service. The role involves managing checkout operations, leading a team, and delivering on key performance indicators. The ideal candidate will have previous management experience in a fast-paced environment, a strong customer focus, and the ability to drive performance. This position offers competitive salary and numerous benefits including discounts and a bonus structure.