Portfolio

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• Applicants must be available to work evening and weekends
• £12.71 per hour

Job Introduction

Heritage Portfolio are looking for enthusiastic individuals to join the team at Royal Botanic Garden Edinburgh.

It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. Set in the most beautiful of surroundings. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanics Kitchen Garden!

Working flexible shift patterns evening and weekends are a must! We are looking for outstanding customer focused individuals, our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!

Main Responsibilities

What you'll do:

• You will support daily food service operations including counter service, and barista coffee making, while delivering a consistently high standard of customer care.
• Provide excellent customer service through the preparation, presentation, and service of food and beverages
• Maintain high standards of personal presentation and professionalism
• Support the setup and presentation of food service areas & maintain cleanliness
• Assist with replenishing food, beverages, and equipment during service
• Assist with stock control, minimising waste, and supporting sales
• Handle food carefully, including awareness of special dietary requirements and allergies
• Report customer feedback, complaints, incidents, or hazards promptly

The Ideal Candidate

What you'll bring:

• Experience in food service, catering, hospitality, or a similar frontline role
• Strong customer service and communication skills
• Ability to work effectively as part of a team
• Professional appearance and high standards of personal hygiene
• Good understanding of health and safety practices

About The Company

Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional "in-house" café services in some of Britain's leading visitor attractions such as V&A Dundee, The Signet Library, Portrait Gallery, private parties and dining, weddings and prestigious events.

Our mantra is "Never standing still" and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we are always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.