Luxury Guest Experience & Relations Manager

At Sloane, a luxury boutique hotel in Chelsea, seeks a Guest Relations & Guest Experience Manager who will oversee the complete guest experience. The role includes managing VIP arrivals, addressing guest complaints, and driving the hotel's visibility strategy.

Ideal candidates possess a strong background in guest relations within luxury hospitality, showcase emotional intelligence, and have a keen eye for detail. The position demands flexibility with working hours, including evenings and weekends, while offering competitive salary and benefits.