Lead Triage Nurse

The post holder will be responsible for triaging referrals into the Gynaecology service from primary care and other secondary care departments.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

To use established pathways to assist with clinically safe triage of referrals. To manage / organise the healthcare needs of patients, accept, downgrade, update and reject referrals or refer to an appropriate service / practitioner as required. To provide clinical support as required/requested and provide operational management of the Nurse triage team. To promote evidence-based practice and act as an accountable role model. To lead the triage team acting on behalf of the Senior Nurse including ensuring training needs are met establishing educational plan for nursing team and performance management and audit. To work with other members of the team together with a focus on patient safety and ensuring that all delegated activities are in line with the NLIAH (2010) All Wales Guidelines for Delegation. Post holders will be required to be registered with the Nursing and Midwifery Council.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world class healthcare service fit for the future.

Qualifications and Knowledge

• Level 1 Registered Nurse
• Current NMC Reg
• Masters level Degree or equivalent demonstrable knowledge and experience
• Up to date in relevant Mandatory Training
• Willingness to undertake TAS trainer role
• Teaching, Mentorship or Coaching qualification
• TAS trainer

Experience

• Significant experience as a registered practitioner - Extensive experience in gynaecology
• Experience of triage of patients
• Evidence of on going personal & professional development and able to encourage change management
• Risk assessment and DATIX training
• Experience of managing staff and patients
• Clinical Leadership
• HR training in "Core management skills".
• Experience of Clinical Audit

Skills and Attributes

• Excellent written and verbal communication skills
• IT skills including windows based software
• Demonstrate good awareness of leadership skills and willingness to develop their professional role
• Ability to manage own workload effectively - can direct others
• Able to deal with aggressive patients/relatives/staff and possess skills to de escalate a situation.
• An awareness of the need to focus on continuous quality improvement
• A clear understanding and implementation of the Values and Behaviours framework required by the Health board.
• Ability to be creative, innovative and adaptable
• Organised and methodical
• Motivated
• Flexible with working hours
• Calm, analytical but assertive during times of increased stress
• Willing to undergo periodic performance review and can reflect and feedback accordingly.
• Good team player but able to work on own initiative
• Staff empowerment
• Contribute to making the clinical environment conductive to learning and development where individuals feel able to discuss ideas and action showing initiative.
• Financial and budgetary awareness
• Robust management of incident reporting and pro active action planning
• Knowledgeable about patient care pathways, clinical governance and national guidelines and their application/impact on current practice
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
• Demonstrates self awareness and reflective practice
• Willing to accept guidance and support.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.