Infrastructure Engineer / Application Support

Infrastructure Engineer / Application Support page is loaded Infrastructure Engineer / Application Supportlocations: London (T5 site)time type: Full timeposted on: Posted Todaytime left to apply: End Date: December 31, 2025 (30+ days left to apply)job requisition id: JR34523 Job TitleInfrastructure Engineer / Application Support Job Description Reports to: Team Leader Location: London (Heathrow Airport T5) Contract Type: Permanent Introduction Vanderlande is the global market leader in baggage handling systems for airports, and sorting systems for parcel and postal services. The Infrastructure Engineer will be working within Heathrow Airports as Shift Infrastructure engineer on 2/7 shift pattern. Role Responsibilities This role will create effective and good working relationships with all departments to ensure that customer expectations are exceeded.Create effective and good working customer relationships to ensure that customer expectations are exceeded, whilst maintaining strong partnerships with customer's primary contractorsYour responsibilities and activities will be: Manage the WINTEL Infrastructure estate. Assist in management of the SUSE Linux estate Monitor ticketing queue and responds to service requests or incidents. Resolve/escalate infrastructure related incidents in a timely manner minimizing potential disruptions Performs routine maintenance tasks for infrastructure systems as required Maintain a good working knowledge of current infrastructure and future trends Monitor systems and identify performance issues proactively Support, design, implement and test of disaster recovery routines & procedures Follow defined procedures to monitor systems resolve problems or escalate. Develop and maintain new and existing procedures Role Qualification and Skills Essential knowledge of Windows Server OS (2008/12/16/19) Experience with Suse Linux 12/15 OS Essential exposure to Backup/Restore imaging technologies Desirable exposure in Windows 7/10/11 desktop OS Previous exposure to VMware 5.5/6/6.5 technologies Desirable knowledge of PowerShell/VB scripting/Python Knowledge of SCADA, but not essential Awareness of Load balancing technologies Previous knowledge of Resource clustering Understanding of Network/Wireless/Routing Awareness of Firewall technologies What we offer 28 days of annual leave (excluding public holidays) Aviva Medical Cover YuLife - Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers A challenging work environment with lots of opportunities of career progression. Cycle to work scheme Pension with Aviva Achievers - Employee Recognition Platform and discount of everyday shopping! Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualifies applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application. Aspire. Grow. Achieve. Together Are you looking to develop your career and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement environment. We are the global market leader for future-proof logistic process automation at airports - from London Heathrow to Singapore Changi - and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services.If you aspire to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects.To achieve our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.You will grow , take ownership and make every day better as you continue on the road to success with your spirit of adventure - and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that together we have the confidence and ability to exceed our customers' expectations in over 100 countries.