General Manager

VANRATH is delighted to be the exclusive partner for a prestigious luxury hospitality group in recruiting a General Manager for one of their flagship hotels.

This is a fantastic opportunity to join a thriving organisation known for its exceptional standards, strong reputation, and supportive work culture.

The position is Permanent, Full-time, and based in Belfast.

Salary

Competitive salary (dependent on experience) plus an excellent benefits package and opportunities for career progression.

Key Responsibilities Strategic Leadership & Operations

• Drive financial KPIs to support sustainable business growth.

• Develop and implement long-term strategic plans.

• Monitor industry trends and competitor activity to identify new opportunities.

• Ensure compliance with legal, licensing, and health & safety regulations.

• Oversee daily operations across all departments to ensure efficiency.

• Regularly review and optimise departmental processes.

• Lead the adoption of technology and operational improvements to enhance the guest experience.

Guest Experience & Engagement

• Maintain consistently high standards of service.

• Monitor and respond proactively to guest feedback.

• Ensure all guest interactions are personalised and professional.

• Manage and resolve complaints quickly and effectively.

• Maintain a visible presence by engaging directly with guests.

People & Culture

• Recruit, lead, and motivate high-performing teams.

• Foster a positive, collaborative, and innovative work environment.

• Promote staff engagement through training and development initiatives.

• Conduct performance appraisals and provide ongoing coaching.

• Ensure adherence to employment legislation and company policies.

Financial & Revenue Management

• Lead budgeting, forecasting, and cost management activities.

• Optimise pricing strategies and revenue management (ADR & Occupancy).

• Support corporate/group sales efforts, upselling, and event revenue generation.

• Provide financial analysis and reports to the Board.

Industry & Stakeholder Engagement

• Build and maintain strong relationships with tourism and hospitality partners.

• Represent the hotel at industry events to enhance brand visibility and reputation.

About You

• Proven experience as a General Manager or senior leader within the hospitality sector, ideally in luxury or boutique hotels.

• Demonstrated success in driving strategic change, improving performance, and increasing revenue.

• Strong financial skills with expertise in budgeting, cost control, and revenue management.

For further details or to apply, please use the link below or contact Jack Groves in strict confidence.