Employment Law and HR Business Partner

Overview

Join us as an Employment Law and HR Business Partner

• This is an excellent opportunity to deliver a relationship managed service across a diverse portfolio of valued business clients and industry sectors
• You'll be building lasting relationships to grow the volume and value of your portfolio through consistently delivering high quality customer interactions and experiences
• As a key member of our team, you'll be recognised for building trust and long term sustainable value for our customers and colleagues
• This role will be for the North West England; based in Manchester, Liverpool and Lancashire areas. Frequent travel will be required throughout the North West of England. A driver's licence will be necassary.

What you'll do

We'll look to you to oversee the provision of excellent service to a portfolio of clients, either through face to face meetings or video, telephone and email channels. Through a proactive contact strategy, you'll be working to really understand their needs and provide them with commercial and profitable advice.

Additionally, you'll be:

• Delivering new business growth through referrals, networking and business generation activities
• Supporting new business prospect meetings, business networking and relationship building with your internal and external network and new customer lead referrals
• Work collaboratively with our Consultancy Delivery team to make sure that services are delivered in line with customer expectations and timescales
• Proactively managing client retention and renewal pricing conversations for your own portfolio and in support of others
• Maintaining a fully up to date contact strategy plan, focusing on developing new business income and achieving agreed income goals
• Supporting other clients as well as your own, and colleagues with complex technical issues

The skills you'll need

We're looking for someone with a strong customer focus and professional qualifications in Employment Law or HR. You'll have extensive experience in a role relating to employment law, employment relations or HR, and you'll also have a background in dealing with the provision of advice for complex matters.

We'll also be looking for you to have:

• Extensive experience of identifying customer needs, identifying risks and prioritising recommendations
• The ability to identify and lead business solutions, bespoke service offerings to customers and provide commercial price quotes
• Excellent time management skills and a flexible approach to serve customers at times that meet their needs
• Strong communication and interpersonal skills
• A valid UK Driver's Licence