CX Platform Lead: Tech & Change

A leading consulting firm in Greater London is seeking a Platform Executive who will manage digital platforms and support teams both internally and with customer service partners. The ideal candidate should have strong technical skills, experience with SaaS platforms, and the ability to lead technology changes. This role offers a competitive salary of up to £65,000 per annum and a hybrid working model, along with numerous employee benefits including generous holiday entitlements and a company-matched pension plan.