Customer Success Manager - Drive Adoption & Renewal

A leading fine wine exchange in London is seeking a Customer Success Manager to ensure customers maximize their membership value. The role involves managing the customer lifecycle from onboarding to renewal, driving customer satisfaction, and identifying growth opportunities. Candidates should have over 3 years of experience in customer success, possess excellent communication skills, and have a keen interest in the fine wine trade. A competitive salary and benefits package are offered, alongside a performance-related bonus.