Customer Success Lead - Multichannel, Fast-Paced

Universal Business Team is looking for a vibrant individual to join their Customer Success team in Ellon, Scotland. In this role, you'll be the go-to person for all customer enquiries and will manage communication across various channels including email, phone, and live chat.

The position offers a competitive salary of £30,000 to £35,000, along with benefits such as free parking, free lunch, and 23 days holiday plus your birthday off. If you're detail-oriented and passionate about delivering exceptional customer experiences, we want to meet you!