Customer Service Agent
Posted 2 hours ago by Logic 360
Company Name: Logic 360 Ltd
Job Opportunity: Customer Service Agent
Location: Heathrow Airport
Employment Type: Temporary (40 hours per week)
Working Shift Patterns: Varied - Days will include a mix of midweek and weekend work
Working Hours: 07:00am - 23:00pm (You will be allocated a mix of 8 and10 shifts between the times listed)
Salary: £12.80ph (Weekly pay)
Job DescriptionWe are currently seeking highly motivated, target driven and customer focused individuals to join our team. The successful candidate will be responsible for delivering a first class service to customers whilst working towards sales targets and KPIs. You will greet customers on arrival, serve them throughout their rental process, and sell additional products and services where possible.
Key Responsibilities- Face to face customer interaction throughout the car rental process
- Upselling additional products and services to customers
- Preparing, completing and documenting all necessary paperwork
- Provide a high level of customer service at all times
- Check and access vehicle conditions on arrival and exit
- Experience in the car rental industry (Preferred)
- Customer Service Experience (Retail, hospitality etc)
- Competent using a variety of computer systems
- Able to provide an exceptional level of face to face customer service
- Able to work a mix of early and late shifts - including weekends
- Excellent communication skills (Verbal and written)
- Customer Service skills
- Admin and computer
- Sales (Would be an advantage)
- Able to adapt to fast paced and challenging situations
- Competitive salary
- Weekly pay (Every Friday)
- Ongoing opportunities for professional development and career advancement
- A collaborative, inclusive and friendly work environment
Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.