Customer Experience Lead - Ownership & Impact

Universal Business Team is seeking a proactive Customer Experience Co-ordinator to manage customer enquiries and support requests efficiently. You will act as a liaison between customers and internal teams, particularly sales, to ensure exceptional service.

The ideal candidate will possess strong problem-solving skills, be highly organized, and demonstrate a commitment to service excellence. A-Level standard education and customer service experience are essential.

The position offers a salary between £27,000 and £30,000, with additional bonuses, and perks like free food and drinks in a dynamic environment.