Customer Development - Sea

We're seeking a motivated individual to join our growing Sales & Customer Development Team.

Our Bradford office is looking for a motivated, proactive, and customer-focused candidate to join their growing office. The primary focus of the role will be preparing quotations for shipments to and from destinations across the world.

The role involves:

You'll be at the heart of our customer journey - responding to quotation requests, securing the best rates, and helping turn enquiries into bookings. Your day will include:

• Handling worldwide quotation requests from customers and agents
• Using tariffs, haulier lists and supplier portals to obtain competitive costing information
• Liaising with carriers and suppliers to secure the best service at the best price
• Ensuring all quotes include BIFA Terms & Conditions
• Making follow-up courtesy calls to strength relationships and secure bookings
• Handing over confirmed jobs clearly and accurately to operational teams.

The role requires:

This is a key role in our business, requiring someone who is:

• Confident using their initiative and common sense
• A strong communicator with great interpersonal skills
• Able to negotiate effectively with customers and suppliers
• Flexible, proactive and willing to get involved in day-to-day activity across the team
• Achieving financial targets set by the business
• Committed, motivated, energetic, and fun with a positive can-do attitude
• Ideally with previous experience of Sea freight.

Benefits

• Continuous development with opportunities for progression in a growing company
• 25 days holiday

Location

This role is full-time Monday to Friday based at our Bradford office.

Apply now

If you're driven, commercially aware and looking to grow within a supportive and fast-paced environment, we'd love to hear from you.