Concierge

We are currently recruiting for a Concierge to join our Concierge Team at The Londoner, our 5 Star Luxury Hotel.

Overview

• An amazing opportunity has arisen to join our 5 Star Luxury Hotel The Londoner as a Concierge team member.
• The role of Concierge is an integral role and key to the success of The Londoner Concierge team.
• As Concierge you will support and offer excellent concierge services to our guests during their stay.
• You will be responsible for assisting our guests with taxi bookings, reservations, and general enquiries.
• You will be expected to deliver The Londoner standards at all times.

About You

• Current concierge experience within a 5 Star hotel environment within London.
• Local area knowledge.
• Excellent communication skills both verbally and written.
• Hold a valid UK driving license.

Company Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels

• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.