Client Services Consultant

At KFH, we are seeking a Client Services Consultant to join our team in Wimbledon.

Are you a motivated salesperson with telesales experience? Do you excel at building and nurturing relationships with customers and colleagues? We value collaboration, knowledge sharing, and innovative thinking. Join us to bring new ideas and embrace our legacy of excellence.

About KFH:

With over 60 branches across London, KFH is the city's largest property services group, offering services in block management, commercial, residential, and financial sectors. We manage over 15,000 units in diverse schemes across 130 locations, with a portfolio valued at £10 billion. Our team includes many qualified chartered surveyors and valuers. We prioritize our employees' growth, collaboration, and integrity, fostering an environment of continuous improvement and fresh ideas.

Reporting: You will report directly to the Head of Client Services.

Responsibilities:

• Review valuation and stock databases regularly to identify potential leads, prepare call lists, and initiate contact.
• Understand client needs and circumstances, aiming to convert leads into valuation appointments.
• Schedule valuations from converted leads, keeping relevant branch managers informed.
• Provide exceptional customer service to clients and leads, enhancing our team's reputation.
• Engage with property developers and landlords through database searches and referrals to explore new opportunities.
• Follow up on commitments and advance discussions to secure new instructions when appropriate.

We seek a candidate with a proven sales or business development background, excellent communication skills, and a passion for delivering outstanding customer service while achieving results.

Click here to view our company benefits, including earning potential and discounts.

KFH is an equal opportunity employer committed to diversity and inclusion.

KFH. People. We get it.