Branch Assistant: Customer Service, Stock & Hands-on Training

Posted 1 hour 19 minutes ago by Hydraquip Ltd

Permanent
Full Time
Customer Service Jobs
London, United Kingdom
Job Description

Hydraquip is the UK's largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.

Why join Hydraquip?

  • Competitive salary
  • 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
  • Company pension, wellbeing support & access to a wideâ€'ranging employee benefits & rewards platform, including a paid volunteering day, Referâ€'aâ€'Friend bonus and Cycle to Work scheme
  • Full training and ongoing development provided

Role and Responsibilities:

  • Serving customers at the trade counter and by phone/email
  • Processing orders, quotations and customer enquiries
  • Picking, packing and receipting stock
  • Assisting with hose assembly and basic workshop tasks
  • Supporting stock control and branch administration, with scope to take ownership as the role develops
  • Promoting Hydraquip products and services where appropriate
  • Maintaining a safe, organised branch environment in line with H&S standards

What we're looking for

Essential experience

  • A reliable, customerâ€'focused attitude
  • Good communication skills
  • Ability to work well in a small team

Desirable experience

  • Trade counter, warehouse or customer service experience
  • Interest in mechanical or hydraulic products

If you're looking for a company that values good work and invests in its employees, apply now.