Assistant Store Manager

Permanent - 37 hours

£13.57 per hour (circa 26,000pa)

As an assistant store manager in our retail stores you will support the store manager in leading and managing an engaged team of colleagues

• You will coach, develop and inspire the store team to deliver extraordinary customer service and realise their full potential.
• You will work with the store manager to drive standards, build capability and accountability and create a great place to work.
• You will lead by example and exhibit the Lakeland essence, values and behaviours.
• You will be passionate about our products and delivering best in class customer service.
• You will need;
• Previous experience in an assistant managers role, or similar, and to be able to deputise for the store manager in their absence.
• Strong selling and customer service skills
• Great communication and interpersonal skills
• An understanding of KPI's and an ability to drive performance
• Experience in recruitment and performance reviews
• Experience in managing workflow schedules
• An ability to manage, organise and motivate your colleagues on a day to day basis
• An ability to train others and engage them in all aspects of being part of a busy store team
• An ability to encourage and coach your colleagues to achieve their own potential
• Existing knowledge of Lakeland and our products
• A positive attitude to change and development
• Intermediate IT skills (eg word and excel)

Benefits include: 20% Company Discount - Pensions Scheme opportunities - Company Uniform.